Everything about this experience was amazing. From Dr. Lozada, Erica, Brooke and the many others who helped. They make you feel comfortable and answer all of your questions (even multiple times). He gives his professional recommendation while also meeting your needs. They want you to walk away happy and they certainly exceed those expectations. My results are amazing and I am so happy I went with Dr. Lozada for my needs. Whether your needs are botox or facial plastic surgery, I highly recommend this team!